Treating Customers Fairly (TCF) Overview online course
The purpose of TCF is to ensure that financial services firms and the individuals who work within them act in the interests of their customers and treat them fairly.
Focus Area:
This CPD course provides an understanding of the importance of treating customers fairly (TCF). The course covers:
- What TCF does and does not mean?
- Understand what constitutes fair treatment of your customers
- Help ensure your own compliance for treating customers fairly
- The six TCF outcomes
- The implementation of TCF within your role and your firm
- How to ensure a culture of fair treatment of customers within your firm
Who should register?
financial planners, financial advisors, para-planners, business owners.
Online course details
Online course registration
Enrolments will be processed from Monday to Friday.
The delegate will be linked to online access on MyMBSE, after payment is made and the registration and enrolment is finalised by Moonstone Business School. Three business days should be allowed for this process to be completed initially.
Once successfully enrolled, all course materials and assessments become available.
The delegate will have access to their online course for 3 months from date of access, and will be able to work through the course and complete assessments during this period.
Register for this online course →
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